Transparent Fare Policy
Your fare, explained before you book.
HeyLane operates on a simple principle: zero added platform booking fee for passengers. What you pay goes directly to your driver partner based on clear base and distance rates.
No added platform booking fee
HeyLane charges passengers zero booking or platform fee on trip fares. What you pay goes directly to your driver partner.
Itemised trip fare
Base rate, distance, and estimated travel time are calculated and displayed before you confirm your ride.
Other charges explained
Statutory taxes, highway tolls, or parking fees apply at actuals and are itemised without hidden markups.
Cancellation terms
Cancel without charge before driver dispatch. Reasonable terms apply when travel toward pickup has already begun.
Sample Fare Breakdown
Patia Station → Master Canteen (approx. 11.4 km)
- Base Fare (includes initial distance)
- ₹30.00
- Distance Fare (estimated distance)
- ₹118.80
- Estimated Transit Time
- ₹18.00
- HeyLane Platform Booking Fee
- ₹0.00 (Zero Added Fee)
- Estimated Trip Fare
- ₹166.80
Illustrative sample calculation. Tolls, parking, and statutory taxes (if applicable) are paid at actuals. Confirmed city tariffs apply at ride launch.
Vehicle Options
Choose your ride.
Designed for daily Bhubaneswar travel — from local market errands to cross-town office commutes.
HeyLane Auto
Ideal for daily trips, groceries, rain coverage, or travelling with up to 3 passengers. Clear fares with zero booking markup.
- ✓Capacity: 1 to 3 passengers
- ✓Luggage friendly
- ✓Direct payment to driver
HeyLane Bike
Fast, affordable solo travel through Bhubaneswar’s busy lanes. Safety verified with mandatory helmets for both rider and driver.
- ✓Capacity: 1 passenger
- ✓Sanitised helmets provided
- ✓Fast solo commuting
Your balance, clearly separated.
Keep track of your ride payments with distinct, honest ledgers. HeyLane keeps your money, promotional credits, and in-flight refunds in separated accounts so you always know where your funds stand.
Customer-Funded Balance: ₹450.00
Funds added by you. Automatically applied toward completed trip fares with driver partners.
Recent Trip & Wallet Activity
Sample Records- Auto Ride · Sahid Nagar to Master CanteenSample trip · Paid from funded balance-₹85.00
- Promotional Ride DiscountApplied to Bike Ride fare-₹30.00
- Wallet Top-UpSample deposit via UPI+₹300.00
- Trip Refund AdjustmentCancelled ride · Awaiting bank settlement+₹120.00 (Pending)
Simple, honest balance management
Digital ride payments without guesswork or hidden deductions. Everything you deposit or receive remains accounted for.
Your actual money and promotional bonuses are tracked in separate lines, never merged into misleading figures.
Cancelled trip refunds stay clearly marked as pending until confirmed by payment partners.
No dormancy charges, subscription markups, or convenience deductions on unused wallet funds.
Wallet details & safeguards
HeyLane ride balances are prepaid digital instruments intended strictly for local trip settlement with onboarded driver partners.
Balances are non-transferable between users and non-interest-bearing. Live commercial payment features integrate with authorized banking and payment aggregator partners prior to public availability.
Refund timelines follow standard banking network and issuing bank settlement windows.
Safety built-in
In-ride SOS & Live Trip Sharing
Explore persistent reachable SOS, trusted contact tracking links, and driver verification designed for peace of mind.
Driver Partners
Own an auto or bike? Drive with HeyLane.
One predictable monthly platform subscription. Zero commission deducted from your trip fares. Keep 100% of what customers pay.